By purchasing products from bswbeauty.com you are agreeing to our returns policy. All of the products for sale at bswbeauty.com are well-known and branded. Therefore, it is our assumption that if you are ordering a beauty product from us, you are already familiar with the product and its attributes. Because of this, we place full liability on you, the customer for accurately selecting the product appropriate for you, as we have a strict return policy. We only allow return of products, purchased through our site, in the following two circumstances and then ONLY product replacement or store credit will be issued at our sole discretion: 1.   If we sent you a product other than what you ordered on your invoice, we will accept the return of the errant product and will ship you out the appropriate product. 2.   If you receive a product that was damaged in transit, we will accept the return of the damaged product and will ship you out a replacement of the same product.     We provide no cash refunds or charge card credited for items returned to us. You must include both the invoice that initially came with the order and the unopened/unused product in question within 10days of the date on the invoice.